Welfare Benefits Helpline and Specialist Benefits Advice Service in East Sussex
Details
- Value
- £2,567,462
- Topic
- Health and social work services
- Published
- 3 June 2026
- Submission
- 10 July 2026
- Source
- uk:find_a_tender
Tender description
East Sussex County Council (The Council) requires a Strategic Partner to provide a Welfare Benefits Helpline and Specialist Benefits Advice Service in East Sussex. The Commissioning Group is seeking to commission a Strategic Partner with a working knowledge of East Sussex to co-design service models and delivery outcomes. We want to collaborate on approaches that respond to local needs and support long term system benefits, including improved outcomes for people and communities. This service fits within the Specialist Advice and Casework element of the typology of advice services identified by Collaborate.
Timeline
- Completed: Tender published3 June 2026Current notice
- Completed: Submission date10 July 2026
About the buyer
East Sussex County Council buys as a local government organisation through Orbis Procurement, a shared service with Surrey County Council and Brighton & Hove City Council. Contracts above a set value are advertised on the Proactis Supplier Network, the council's main tenders site. Larger opportunities also appear on the government's Find a Tender service. Purchase orders and payments run through SAP, the council's purchase-to-pay system, with suppliers paid by BACS. Procurement sits in three categories, People, Place, and Corporate, IT and Governance, each with its own Procurement Partner. An Orbis Joint Committee oversees the partnership's shared procurement service.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of East Sussex County Council's contract awards have been in transport services, construction work and transport equipment.
Relevant CPV codes
- 85000000 · Health and social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@east-sussex-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@east-sussex-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@east-sussex-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@east-sussex-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@east-sussex-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@east-sussex-county-council.gov |
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