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MOPAC: London Victim and Witness Service: Universal Adult Support Service

Details

Topic
Health and social work services
Published
20 May 2026

Tender description

Central Referral Mechanism and Support Service for Adult Victims, establishing a core element of its new London‐wide Ecosystem of victim support services. The provider will be responsible for: Managing police referrals to ensure victims are swiftly directed to the appropriate specialist services; Assessing the needs of adult victims of crime; Delivering a range of practical and emotional support; Working collaboratively with partners across the Ecosystem to enhance service quality and outcomes; Maintaining the LVWS website and service directory; Providing pre‐trial information and support to all court witnesses, including defence witnesses; Coordinating with relevant agencies to respond effectively to major crime incidents; Adapting services in line with changing demand and developments within the criminal justice system. Lot 1: A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the PCR 2015 was undertaken. Due to issues with FTS we have been unable to link the Contract Notice to this Award Notice which has restricted publication under an Competitive Procedure, please see link to previous notice here; https://www.find-tender.service.gov.uk/Notice/031392-2023?origin=SearchResults&p=1

Timeline

  1. Completed: Tender published20 May 2026
    Current notice

About the buyer

Mayors Office for Policing and Crime (MOPAC) oversees policing and crime reduction across London from its base at City Hall, and buys as a police body with its own procurement team. MOPAC and the Violence Reduction Unit publish tenders through the Delta eSourcing portal. Larger contracts also appear on Find a Tender. Framework agreements, including a Building Works Framework renewed for 2025/26, cover recurring construction contracts. MOPAC commissions frontline services addressing violence against women, gangs and domestic abuse. Procurement and grant-making decisions follow public sector regulations to keep the process fair, transparent and accessible.

The top 10 blue light buyers spent a collective £2.2bn between FY2021 and FY2025.

Over the past 5 years, most of MOPAC's contract awards have been in IT services, health and social work and research and development.

Relevant CPV codes

  • 85000000 · Health and social work services

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Decision makers

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