Expired contract

Post Usage Survey

Details

Value
£52,738
Duration
4 months
Topic
Market research services
Published
11 March 2026

Tender description

Post Usage Survey Online Survey Quantitative interviewing amongst UK adults aged 18+ via an online panel Online Omnibus - 4,000 UK nationally representative sample of UK respondents aged 18+. Telephone Survey CATI interviews with n=250 non-internet users/narrow internet users: split to 100 no internet; and 150 low confidence/low users

Timeline

  1. Completed: Award date6 January 2026
  2. Completed: Award published11 March 2026
    Current notice
  3. Completed: Contract expiry date30 April 2026

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Ofcom procures under the Procurement Act 2023 and its own procurement rules. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies. Ofcom publishes contract opportunities on Contracts Finder, with higher-value notices appearing on Find a Tender. Awarded contracts appear on Ofcom's own contract register alongside its procurement strategy.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

Relevant CPV codes

  • 79310000 · Market research services

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Decision makers

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