Awarded contract

Community Urgent Eyecare Service (CUES)

Details

Supplier(s)
OCULAR OUTCOMES LTD
Value
£585,471
Topic
Ophthalmologist services
Published
13 March 2026

Tender description

Community Urgent Eyecare Service (CUES) Lot 1: The Community Urgent Eyecare Service (CUES) provides urgent assessment, and treatment for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries, for residents of Bedford, Luton and Milton Keynes.<br/>The service aims to reduce pressure on GPs and hospital eye departments by delivering care locally through optical practices, using remote and face-to-face consultations as appropriate. <br/>Patients can self-present or be referred by other healthcare providers. The service is available to adults and children aged 2+ registered with a BLMK GP, as well as eligible residents not registered with a local GP.<br/>Initial telephone triage is followed by remote or in-person assessment, with rapid access to specialist advice and guidance. <br/><br/>BLMK ICB are intending to award a contract an existing provider following direct award process C for the following: <br/><br/>Community Urgent Eyecare Service (CUES)<br/><br/>The contract is for a period of 1 year from 1st April 2026. <br/><br/>The expected lifetime value of the contract is £585,471.

Timeline

  1. Completed: Award date2 March 2026
  2. Completed: Award published13 March 2026
    Current notice

About the buyer

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board was an integrated care board based in Luton. The board merged into NHS Central East Integrated Care Board on 1 April 2026.

Healthcare services were procured under the Provider Selection Regime, which came into force on 1 January 2024. The regime offers three routes: direct award, most suitable provider and a competitive process.

Over the past 5 years, most of NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board's contract awards have been in health and social work, education and training, and software and information systems.

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