Dartford & Hindhead HATMS Tunnel Systems (Swarco)

Tender description

National Highways has an ongoing requirement for critical services related to the Dartford Crossing and Hindhead HATMS tunnel systems. This is to ensure the continuation of essential services amidst ongoing uncertainties and the development of a comprehensive exit strategy. All HATMS services must remain operational until replaced by CHARM and a new tunnels solution is procured. The focus is to maintain system availability and reliability, only implementing necessary hardware or software refreshes for maintainability. Lot 1: The contract will provide the necessary time to resolve ongoing intellectual property (IPR) issues with one of the incumbent suppliers. In addition, critical services such as HE Traffic Camera Website (HETC), System Protocol Interface for Windows CE (SPICE), and Automatic Camera Test Tool (ACT) will continue under these contracts until suitable replacements are in place. If these critical national infrastructure services are not continued, major disruptions will occur in the Southeast and East regions, including Dartford and Hindhead tunnels. This will pose significant safety risks and reputational damage to National Highways. Failure to retain these services may result in the closure of critical national infrastructure assets due to an inability to operate them safely and effectively, potentially jeopardising National Highways’ licence to operate. Description of services: HATMS Subsystems and software support across all ROCs & Hindhead tunnel and support of meteorological systems (Metrological Sub System, Hindhead HATMS, EAST HATMS Sub Systems, South East HATMS and Sub Systems).