Awarded contract

Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service

Details

Value
£1,264,993.88
Topic
General personnel services for the government
Published
14 February 2025

Tender description

The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. Lot 1: The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme ("the Scheme"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer has appointed a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. A three-year contract term will commence on 5th May 2025, concluding on 4th May 2028. The Contracting Authority has the option to extend the contract by two further 12-month periods, at its discretion. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.

Timeline

  1. Completed: Award date24 January 2025
  2. Completed: Award published14 February 2025
    Current notice

About the buyer

Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.

Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.

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