Closed tender

Voice of the Employee

Details

Value
£460,000
Topic
Survey conduction services
Published
5 February 2025
Submission
5 March 2025

Tender description

Staff surveys IT platform Lot 1: NHSBT has a requirement to enhance the engagement with its workforce through the effective application of a “Voice of the Employee” (VoE) engagement platform.<br/> <br/>This procurement activity is to deliver the Voice of the Employee (VoE) platform (part of the NHSBT employee life cycle). This platform shall be applied to survey, analyse, and track in real time the level of engagement of its employees. NHSBT people directorate has conducted research that has indicated that to effectively measure employee engagement, successful organisations must take a regular listening approach. This means:<br/>- regularly connecting with colleagues to understand their views and working to regularly address issues and celebrate successes through engagement surveys.<br/>- regularly reviewing this data as a team to agree on actions to take and regularly reviewing progress against actions;<br/>- all of which is underpinned by a psychologically safe environment; <br/> <br/>This allows organisations to identify areas for improvement and the impact changes make improvements as they arise.

Timeline

  1. Completed: Tender published5 February 2025
    Current notice
  2. Completed: Submission date5 March 2025

About the buyer

NHS Blood and Transplant runs the UK's blood and organ donation services, and buys as a national healthcare organisation with its own procurement team. Much of its buying flows through framework agreements with the Crown Commercial Service, NHS Supply Chain and NHS Shared Business Services. Four internal teams commission separately, covering Operations, Information Technology, Strategic Goods and Estates and Services.

Over the past 5 years, most of NHS Blood and Transplant's contract awards have been in medical equipment and pharmaceuticals, IT services and business services.

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