Awarded contract

Telephony Contact Centre Services

Details

Supplier(s)
Wavenet Ltd
Value
£224,960.7
Duration
3 years
Topic
Telephone network
Published
4 February 2025

Tender description

Requirement for a managed telephony network solution

Timeline

  1. Completed: Award date6 January 2025
  2. Completed: Award published4 February 2025
    Current notice
  3. Next: Contract expiry date5 January 2028in 14 months

About the buyer

The Security Industry Authority is an independent body reporting to the Home Secretary, and it regulates the private security industry as a non-departmental public body. Contracts are awarded through competitive tendering, with exceptions only for compelling reasons. Public sector framework agreements can also be used.

Over the past 5 years, most of the Security Industry Authority's contract awards have been in business services, software and information systems, and communications equipment.

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Decision makers

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