Closed tender

Adult Non-Complex Audiology Service

Details

Published
19 December 2025
Submission
15 January 2026

Tender description

NHS Arden and GEM CSU, on behalf of NHS Birmingham and Solihull Integrated Care Board are holding a market engagement event for providers interested in providing an Adult Non-Complex Audiology Service across the ICB footprint. The Adult Non-Complex Community Audiology service is for patients over 18 years of age, who meet the eligibility criteria set out in this specification. Patients must be registered with a Birmingham and Solihull GP practice for whom Birmingham and Solihull (BSOL) Integrated Care Board (ICB) is the responsible commissioner. The service required is for a community based, adult screening and hearing assessment service, treatment including earwax removal and automated audiology in line with the GIRFT Community ENT Framework (August 2024), hearing aid fitting (where required), follow-up and aftercare services. BSOL ICB is seeking to commission full geographical coverage of provision across rural and urban areas. The Provider will need to meet the needs of eligible patients whose referral indicates: • Sight loss/dual sensory loss; • Requiring translation services including language, lip reading and sign language; • Learning Disabilities – as special test facilities and techniques are needed; • Requiring domiciliary care – the Provider must provide all parts of the service at the patient’s domicile (including residential or nursing homes) where this is requested in writing by a GP. The commissioner intends to put in place contracts with suitably qualified providers which run for 5 years with an option to extend for up to a further 2 years as the result of any subsequent procurement process following this market engagement event.

Timeline

  1. Completed: Tender published19 December 2025
    Current notice
  2. Completed: Submission date15 January 2026

About the buyer

NHS Arden and Greater East Midlands Commissioning Support Unit is an NHS commissioning support unit providing strategic and transactional procurement services to integrated care boards, NHS trusts and NHS England. Regulated procurements are run on behalf of those customers, including the publication of tender notices. Procurement support for NHS England is delivered under a lead provider model with three partner CSUs.

Over the past 5 years, most of NHS Arden and Greater East Midlands Commissioning Support Unit's contract awards have been in software and information systems, business services and IT services.

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