Awarded contract

Merchant Acquirer Services

Details

Value
£4,125,000
Duration
5 years
Topic
Financial and insurance services
Published
29 January 2025

Tender description

The Council takes payments for various services, Council Tax, Business Rates etc. via several channels e.g. online, telephone etc. Through these different channels we process most of the card payments (debit and credit) through Access Group's Pay360 solution. To be able us to take the card payments we need the services of a merchant acquirer who collect card-based payments which have been made via Pay360.

Timeline

  1. Completed: Award published29 January 2025
    Current notice
  2. Completed: Award date3 March 2025
  3. Next: Contract expiry date2 March 2030in 3 years

About the buyer

Sheffield City Council is a local authority for the city of Sheffield, and runs its own procurement function for contracts across the organisation. Tender opportunities are advertised on YORtender, the council's e-tendering portal shared with local authorities across the Yorkshire and Humber region. Contracts above threshold also appear on Find a Tender, with lower-value opportunities listed on Contracts Finder. Framework agreements let the council call off from appointed suppliers without a fresh advertisement. An evaluation panel scores each bid, and the highest-scoring supplier wins the contract. Contract details are then published in the Contract Register within YORtender.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Sheffield City Council's contract awards have been in business services, construction work and IT services.

Relevant CPV codes

  • 66000000 · Financial and insurance services

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Decision makers

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Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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