Awarded contract

project_4966 - Information and Support Services to Postmasters - Post Office Horizon Redress - MCF3

Details

Value
£1,800,000
Duration
2 years
Topic
Business and management consultancy and related services
Published
5 December 2025

Tender description

The Contract was procured under the Crown Commercial Service Framework RM6187 MCF3 Lot 7. Its purpose is to deliver a service proving information and support to Claimants who are making claims under the Post Office Horizon redress HSS Scheme. The Supplier will also assist with HCRS Claimants, HSSA and possibly other schemes. The Contract will be for a period of up to 36 months, with an optional extension period of 6 months.

Timeline

  1. Completed: Award date28 November 2025
  2. Completed: Award published5 December 2025
    Current notice
  3. Next: Contract expiry date27 November 2027in 13 months

About the buyer

The Department for Business and Trade (DBT) is a ministerial department that buys as a central government organisation. DBT buys through Government Commercial Agency agreements, formerly Crown Commercial Service. Businesses can join those agreements to supply goods or services. DBT follows each agreement's contractual terms.

A commercial pipeline gives a forward look at expected outsourcing over the next 18 months.

Over the past 5 years, most of DBT's contract awards have been in business services, research and development and IT services.

Relevant CPV codes

  • 79400000 · Business and management consultancy and related services

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Decision makers

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