Closed tender

Managed service for Street Marshals

Details

Value
£255,000
Topic
Public security services
Published
26 November 2025
Submission
12 January 2026

Tender description

Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities. The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues. Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow. Street marshals could have certification, licenses and training in the following; • SIA • Conflict management • Physical intervention • Safeguarding children • Vulnerable adult protection • Welfare and vulnerability engagement • "Ask for Angela" • First Aid • Prevention of violence against women and girls • Anti-racism, LGBTQA+ • Handling conflict with teenagers Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

Timeline

  1. Completed: Tender published26 November 2025
    Current notice
  2. Completed: Submission date12 January 2026

About the buyer

Taunton Town Council is the town council for Taunton in Somerset, buying through its own administration. Bidders must hold a PPON, the 12-character identifier for public sector procurement. The council spends over half its annual budget on external goods, services and works. More than 400 suppliers work with the council, and over half are based locally in Somerset. A contracts database lists current agreements.

Over the past 5 years, most of Taunton Town Council's contract awards have been in agricultural and forestry products, construction and mining machinery and construction materials.

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