002427 Social Media Monitoring Tool
Details
- Buyer
- British Library
- Supplier(s)
- Meltwater (UK) Ltd
- Value
- £33,950
- Duration
- 2 years
- Topic
- Sales or marketing software development services
- Published
- 3 November 2025
- Source
- uk:find_a_tender
Tender description
The British Library is renewing its provision of a comprehensive Social Media Management Tool to ensure continued support for its digital engagement activities, audience interaction, and efficient content management across multiple social media platforms and Library accounts. As an established user of such tools, the Library relies on this service to share its collections, promote events, engage with the public, and uphold its reputation as a leading cultural and research institution and a centre of knowledge and innovation ## Contract award
Timeline
- Completed: Award published3 November 2025Current notice
- Completed: Award date3 November 2025
- Next: Contract expiry date5 October 2027in 12 months
About the buyer
British Library is the national library of the UK, a charity, and buys as one of government's agencies and non-departmental public bodies. Contract notices are published on Find a Tender and Contracts Finder, the government's central procurement portals. Larger framework tenders, such as its conservation and binding arrangement, run through the Delta eSourcing portal. That framework appoints between one and six suppliers across separate lots for different services. Recent notices have covered a Future Web Programme contract for its digital services. British Library Publishing has separately tendered for sales representation covering London and the South East.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of British Library's contract awards have been in business services, recreation, culture and sport and IT services.
Relevant CPV codes
- 72212481 · Sales or marketing software development services
- 72212500 · Communication and multimedia software development services
- 72212510 · Communication software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-library.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-library.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-library.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-library.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-library.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-library.gov |
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