Closed tender

Research: Consumer Insights Tracker

Details

Published
16 October 2025
Submission
17 November 2025

Tender description

The FSA has been conducting monthly surveys with consumers (called the Consumer Insights Tracker) since the start of the Covid-19 pandemic in April 2020. The surveys have evolved over time to meet emerging needs. The FSA is seeking an experienced research agency to continue delivering the FSA's Consumer Insights Tracker for the next 3 years (with annual break clauses). The supplier will be responsible for all aspects of the project, including recruitment, sampling, logistics and project management.

Timeline

  1. Completed: Tender published16 October 2025
    Current notice
  2. Completed: Submission date17 November 2025

About the buyer

The Food Standards Agency is a non-ministerial central government department, and a commercial team runs its procurement. Every tender is advertised through the Health Family Single eCommercial System, known as Atamis, with larger opportunities also appearing on Find a Tender. Contracts Finder lists smaller opportunities separately. Crown Commercial Service and Government Commercial Service frameworks cover some procurements, with the call-off contract included in the tender. Standard contract terms scale with value, up to a model services contract for the largest projects. Suppliers register on Atamis to express interest and submit responses electronically.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Food Standards Agency's contract awards have been in research and development, business services and software and information systems.

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Decision makers

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