Closed tender

Provision of Direct Payments Support Service for Hammersmith & Fulham 2025

Details

Published
14 October 2025
Submission
10 December 2025

Tender description

The London Borough of Hammersmith and Fulham is holding a market engagement session ahead of the forthcoming reprocurement of our Direct Payment Support Service (DPSS). Direct Payments (DPs) are the cornerstone of the Council’s vision for Independent Living. They allow users with statutory care needs (or a nominated person acting on their behalf) to receive a budget from the Council to find the care that best meets their needs, typically using a pre-paid card. This empowers residents with more choice and control over the care they receive and who delivers that care. The current contract provides support to DP users by providing information and advice about DPs and being an employer, facilitating peer support, promoting direct payments, cultivating the Personal Assistant market and providing training to residents and Council staff.  The purpose of the market engagement is to communicate to the market our priorities and timeline, and in turn to hear from the market about innovative ideas in service provision and about any barriers to tendering. The event will take place on Teams Tuesday 21st October 3pm-4pm. If you are interested in attending please email Lydia.Sabatini@lbhf.gov.uk

Timeline

  1. Completed: Tender published14 October 2025
    Current notice
  2. Completed: Submission date10 December 2025

About the buyer

London Borough of Hammersmith and Fulham is a west London local authority that runs its own procurement function serving the borough's services. Framework agreements from the Crown Commercial Service, ESPO, NEPO and YPO offer additional routes to market alongside dynamic purchasing systems. The H&F Local Supply Chain Project helps local construction and property maintenance firms bid for council and framework contractor work.

Over the past 5 years, most of London Borough of Hammersmith and Fulham's contract awards have been in construction work, health and social work and IT services.

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