Pre-Qualification Questionnaire for the Provision of Fare Evasion Survey Services

Tender description

A total of approximately 15,500 individual passenger Fare Evasion Surveys will be required to be completed per quarter. The contracted services that will be surveyed under this agreement include the following defined networks: 1. Greater Dublin Metropolitan Area bus services (currently contracted to Dublin Bus); 2. Outer Dublin Metropolitan Area bus services (due to be split into North and South) (currently contracted to Go Ahead Ireland); 3. W Orbital routes W4 and W6 (currently contracted to Go Ahead Ireland); 4. Dublin Commuter bus services (currently contracted to Go Ahead Ireland); 5. Regional, City, Town and Rural bus services (currently contracted to Bus Éireann and Other Operators); 6. Waterford City bus services (currently contracted to Bus Éireann); 7. East Coast Commuter (currently contracted to Bus Éireann); 8. DART and Commuter Rail Services (currently contracted to Irish Rail); and 9. Intercity/Regional Rail services (currently contracted to Irish Rail). For each of the contracted services 1-9 listed above, the following key outputs will be required: • Measurement of the fare evasion rate in each period and quarter for all specified networks; • Usage of all ticket types (e.g. Leap Card, paper/cash ticket, DSP/Free Travel Scheme use); • Passenger type (e.g. adult, child, student/young person, DSP); • Fare Paid and Effective Journey Value associated with ticket type and passenger type; • Day of the week and timeframe surveys falls into (‘survey strata’); • Route name/number and direction of travel; • Boarding and alighting stop/station; The surveys will run quarterly with each quarter being made up of a number of four-week survey periods. The survey week shall be divided into thirteen different survey timeframe strata and network route groupings for the relevant network. The timeframe strata are: • Monday to Friday: 0600-1000, 1000-1600, 1600-1900, 1900-2400; 2400-0600 • Saturdays: 0600-1200, 1200-1900, 1900-2400; 2400-0600 • Sundays: 0630-1200, 1200-1900, 1900-2400; 2400-0600