Awarded contract

Home Improvement Agency

Details

Supplier(s)
WE Care & Repair
Value
£4,609,430
Duration
3 years
Topic
Repair and maintenance services
Published
2 October 2025

Tender description

Bristol City Council (BCC) and Bath and North East Somerset (B&NES) council (the Customer) are commissioning this Home Improvement Agency (HIA) service. The overall aim of the HIA service is to enable mainly older adults and disabled people throughout Bristol and B&NES to continue to live as independently as possible, for as long as possible, in their own homes. There are four key elements to this service: • Outcome focused aids, housing maintenance and adaptation services to enable people to live independently at home • Hospital Discharge services to enable people to be discharged from hospital • Information, advice and signposting services • Hoarding support services (Bristol only) ## Contract award Title: DN772241 - Home Improvement Agency

Timeline

  1. Completed: Award published2 October 2025
    Current notice
  2. Completed: Award date2 October 2025
  3. Next: Contract expiry date30 November 2028in 2 years

About the buyer

Bristol City Council is a local authority that runs its own Procurement and Contract Management Service. Larger contracts are commissioned through ProContract, the council's Due North e-tendering portal, where suppliers register for alerts. High-value opportunities also appear on Find a Tender, and Contracts Finder carries lower-value contracts. Frameworks, dynamic purchasing systems and awarded contracts are listed on the council's e-procurement contracts register. A commercial pipeline gives a forward look at anticipated outsourcing over the next twelve months. Adult social care is commissioned by the Adult Care Commissioning team, largely through a single commissioning framework.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Bristol City Council's contract awards have been in health and social work, construction work and architectural and engineering services.

Relevant CPV codes

  • 50000000 · Repair and maintenance services
  • 85100000 · Health services
  • 98513310 · Home-help services

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Decision makers

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