Awarded contract

Revenues and Benefits Remote Processing Resources

Details

Value
£450,000
Topic
Administration services
Published
20 January 2025

Tender description

Revenues and Benefits Remote Processing Resource. Lot 1: The Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council Tax processes using the NEC (Northgate) Revenues & Benefits platform and the Civica document management system.

Timeline

  1. Completed: Award date1 October 2024
  2. Completed: Award published20 January 2025
    Current notice

About the buyer

Norwich City Council is a local authority procuring services and works on behalf of the city of Norwich. Service areas are encouraged to buy local for smaller contracts, supporting businesses across the city. The council has adopted the Co-operative Party's Charter Against Modern Slavery for ethical procurement across its supply chains.

Over the past 5 years, most of Norwich City Council's contract awards have been in construction work, business services and architectural and engineering services.

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Decision makers

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