ICT-571 - ICT Managed Services Tender
Details
- Value
- 7,000,000
- Topic
- Helpdesk and support services
- Published
- 13 August 2025
- Source
- ie:e_tenders
Tender description
Core Managed ICT Services: Level 1, Level 2 and Level 3 support service across HIQA’s ICT estate, ensuring operational efficiency, Service continuity and user satisfaction for an initial term of three years with 2 optional extensions of a further one year each. A drawdown for resources as required to support projects and BAU activities. Additional Services: Network Managed Service and Patching as an optional service
Timeline
- Completed: Award published13 August 2025Current notice
- Completed: Award date13 August 2025
About the buyer
The Health Information and Quality Authority (HIQA) is an independent authority that sets standards for and inspects health and social care services in Ireland. Tender references carry a team prefix, such as HR, ICT, FAC and FIN. HIQA says it follows best practice in public procurement. Green criteria appear in some tenders, mainly for facilities and ICT.
Over the past 5 years, most of Health Information and Quality Authority HIQA's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@health-information-and-quality-authority-hiqa.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@health-information-and-quality-authority-hiqa.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@health-information-and-quality-authority-hiqa.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@health-information-and-quality-authority-hiqa.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@health-information-and-quality-authority-hiqa.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@health-information-and-quality-authority-hiqa.gov |
8 similar open tenders
See more open tenders related to Helpdesk and support services.
- Open tender
ICT Managed Services
- Open tender
Conversion Practices Victim Support Service
- Open tender
Telematics services
Related topics
Topics related to ICT-571 - ICT Managed Services Tender, ranked by notice volume.
- 11,530£1.0tn
- 27,803£1.7tn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.