Disagreement Resolution and Mediation Services (DRMS)
Details
- Published
- 13 August 2025
- Submission
- 3 November 2025
- Source
- uk:procontracts
Tender description
Liverpool City Council is seeking suitably experienced and competent providers to deliver Disagreement Resolution and Mediation Services in line with stautory obligations under the Children and families Act 2014. These services include: • Mediation advice, and • Mediation and disagreement resolution services Each service plays a distinct role within the legal framework and aims to support families and young people in resolving disputes related to Special Educational Needs and Disabilities (SEND). To ensure impartiality and confidentiality, the services must be delivered independently of the Council. Their purpose is to facilitate early resolution of disputes, helping to avoid formal legal proceedings and reducing the need for appeals to the SEND Tribunal, which can be both time-consuming and costly. Keywords: SEND, conflict, Disagreement resolution, Mediation, stautory
Timeline
- Completed: Tender published13 August 2025Current notice
- Completed: Submission date3 November 2025
About the buyer
Liverpool City Council procures as a local authority for the city of Liverpool, with its approach set out in a published Sustainable Procurement Strategy. Most tender opportunities are advertised on the Proactis ProContract portal, where suppliers register to bid. Higher-value contracts also appear on the Central Digital Platform's Find a Tender service under the Procurement Act 2023. Frameworks and approved procurement routes run through separate platforms alongside the main portal. Lower-value purchases are usually handled through a direct quotation rather than a full tender. Some health and social care commissioning instead follows the Provider Selection Regime.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Liverpool City Council's contract awards have been in construction work, architectural and engineering services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov |
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