Awarded contract

algorithmic software

Details

Buyer: London Borough of Lewisham
Supplier(s): Voicescape Limited
Value: £240,000
Duration: 2 years
Published: 5 August 2025
Source: uk:procontracts

Tender description

Implementation of algorithmic software to help manage rent and service charge collection from council residents

Timeline

Completed: Award published5 August 2025
Current notice
Completed: Award date5 August 2025
Next: Contract expiry date31 March 2027in 6 months

About the buyer

London Borough of Lewisham is a local authority run by a directly elected Mayor and Cabinet, and buys through its own dedicated procurement team. Every tender for works, supplies and services is advertised on the London Tenders Portal. Registration on the portal is free and needs only a valid email address. Awarded contracts are then listed on the portal's own contract register. A corporate procurement strategy sets out the council's approach to Best Value and social value. The council follows the Procurement Act 2023 and Public Services Social Value Act when awarding contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Lewisham's contract awards have been in health and social work, construction work and business services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-lewisham.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-lewisham.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-lewisham.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-lewisham.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-lewisham.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-lewisham.gov