RFT for the Provision of an Artificial Intelligence (AI) Powered Virtual Assistant (Chatbot) to TUS
Details
- Value
- €82,630
- Topic
- Educational software development services
- Published
- 1 August 2025
- Submission
- 29 August 2025
- Source
- ie:e_tenders
Tender description
The University is seeking proposals from qualified vendors for the design, development, implementation, and support of an AI-powered chatbot platform. This virtual assistant will serve students, staff, and visitors by delivering instant, accurate, and context-aware responses across academic, administrative, and technical areas. The platform will establish a foundation for advanced AI capabilities to analyse historical data, uncover patterns, and enhance student success. The aim of this tender is to select a vendor with a proven track record, capable of delivering and supporting an AI-driven Student Engagement Platform. The virtual assistant will provide 365 24/7 multilingual support for students across a multi-campus environment, improving access to key services and information.
Timeline
- Completed: Tender published1 August 2025Current notice
- Completed: Submission date29 August 2025
About the buyer
Technological University of the Shannon: Midlands Midwest (TUSMM) is a higher education institution formed in 2021 from Athlone and Limerick Institutes of Technology. Campuses sit in Limerick, Athlone, Thurles, Clonmel and Ennis. A Procurement and Contracts Office advises staff on tendering. TUSMM runs its own tender competitions through that office. Budget holders authorise each purchase before an order is placed. Frameworks from HEAnet can be drawn down.
Mini-competitions run through Office of Government Procurement frameworks.
Over the past 5 years, most of TUSMM's contract awards have been in industrial machinery, laboratory and precision equipment and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@technological-university-of-the-shannon-midlands-midwest-tusmm.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@technological-university-of-the-shannon-midlands-midwest-tusmm.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@technological-university-of-the-shannon-midlands-midwest-tusmm.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@technological-university-of-the-shannon-midlands-midwest-tusmm.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@technological-university-of-the-shannon-midlands-midwest-tusmm.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@technological-university-of-the-shannon-midlands-midwest-tusmm.gov |
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