Closed tender

BLC0224 - Framework for the Provision of Covert Management Systems

Details

Value
£10,000,000
Topic
Industry specific software package
Published
18 July 2025
Submission
27 August 2025

Tender description

BlueLight Commercial are looking to establish a national multi-supplier framework for the provision of Covert Management Systems. BlueLight Commercial work in collaboration with blue light organisations to maximise commercial benefit to UK emergency services. A number of covert tactics are available to law enforcement agencies in the UK to enable them to prevent and detect crime or disorder and maintain public safety. This is a highly regulated activity, with organisations making use of undercover tactics, covert human intelligence sources and protected persons management. Law enforcement agencies require specialised systems to allow them to effectively manage any covert operations, ensuring appropriate authority is granted and a clear audit trail is available. BlueLight Commercial are seeking Commercial-off-the Shelf (COTS) Covert Management Systems which can be hosted on-premise or within the cloud. The systems are required to support: • Core Module – end-to-end planning, authorisation, risk management, product handling and oversight of covert operations, • Prison Surveillance – enabling request and retrieval of material held in the prison network, • Protected Person Management – for the management of individuals under protection e.g. witnesses, judges, jurors, officers and family members, • Surveillance Operations Management, • Undercover Operations Management, • Covert Human Intelligence Source (CHIS) handling, • Communications Authority Management, • Technical Support Unit (TSU) Support. This will be for a period of four (4) years. The Framework Agreement will be available for use by all UK Police Forces and other agencies, the participants are named in the ITT documentation.

Timeline

  1. Completed: Tender published18 July 2025
    Current notice
  2. Completed: Submission date27 August 2025

About the buyer

BlueLight Commercial is the national contracting authority for the blue light sector, set up by the Home Office and policing in 2020. Police and Crime Commissioners and Deputy Mayors of the 43 forces across England and Wales own the organisation, alongside fire and rescue authorities. A board of commissioners and chief officers sets its commercial direction.

National policing bodies and individual forces feed tenders into its shared commercial pipeline.

Over the past 5 years, most of BlueLight Commercial's contract awards have been in software and information systems, IT services and industrial machinery.

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