24/7 Hazard Line & Emergency Call Out
Details
- Supplier(s)
- Mines Rescue Service Training and Rescue
- Value
- £688,725
- Duration
- 3 years
- Topic
- Hazard protection and control consultancy services
- Published
- 17 July 2025
- Source
- uk:find_a_tender
Tender description
Provision of 24/7 Hazard Line and Emergency Call-Out Service The provision of a 24/7 Hazard Line and Emergency Call-Out Service, designed to support critical operations and ensure immediate response during emergency situations. Objectives and Requirement We aim to procure a Contractor with the expertise and resources to perform the following tasks: 1. Provide a manned call-out service across the British Coalfields. 2. Deploy competent personnel to respond to coal tip, surface, or mine-related hazards within 4 hours in the specified regions. MRA employs competent staff for call outs; however, the Contractor will be required to provide personnel for coverage when necessary. 3. Manage the hazard line 24/7, ensuring immediate access to emergency response support. This was a Open Tender Procedure - Procurement Act 2023. ## Contract award
Timeline
- Completed: Award date14 July 2025
- Completed: Award published17 July 2025Current notice
- Next: Contract expiry date1 October 2028in 2 years
About the buyer
The Mining Remediation Authority manages the legacy of historical mining across Great Britain as a public body sponsored by the Department for Energy Security and Net Zero. Suppliers are sourced through Crown Commercial Service frameworks and competitive tender on the open market. Single-tender and restricted contracts stay limited and exceptional, with exceptions reported quarterly to DESNZ. Emergency call-out and minor civil engineering works are called off through a dedicated NEC4 framework.
Over the past 5 years, most of the Mining Remediation Authority's contract awards have been in construction work, metals and mining products and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov |
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