Swift Retail Transaction Network Service
Details
- Supplier(s)
- Post Office Ltd
- Value
- £942,000
- Duration
- 3 years
- Topic
- Transport tickets
- Published
- 30 June 2025
- Source
- uk:find_a_tender
Tender description
The retail transaction network service is an integral part of the Swift Smartcard Offering across the West Midlands region, allowing users to top up their Swift Travel Cards in local shops. The below services will be provided within this agreement: • Terminals • Payment Services • ITSO Compliance • Issuing of travel products • Ticketing Paraphernalia • Information for Agreed Agents • Helpdesk and Complaints Handling • Marketing and Publicity • Settlement and Reporting ## Contract award
Timeline
- Completed: Award date26 June 2025
- Completed: Award published30 June 2025Current notice
- Next: Contract expiry date31 July 2028in 2 years
About the buyer
West Midlands Combined Authority runs regional transport, growth and skills programmes for seven West Midlands councils, and buys as a local authority with its own procurement team. Transport for West Midlands, the authority's transport arm, procures local transport policy and delivery on its behalf. The Mayor and the leaders of the seven constituent councils sign off major contracts through the authority's board.
A rolling pipeline lists larger opportunities expected over the next eighteen months.
Over the past 5 years, most of the West Midlands Combined Authority's contract awards have been in architectural and engineering services, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov |
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