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Awarded contract

2425-37-DTS-RLD Palo Alto Firewall 2025 renewal

Details

Buyer
Sheffield Hallam University
Supplier(s)
Khipu Network Limited
Value
£271,178.77
Topic
IT services: consulting, software development, Internet and support
Published
25 June 2025
Source
uk:find_a_tender

Tender description

The procurement of Palo Alto software package with maintenance was conducted via the Jisc Network Solutions Framework (Lot 5). Tender documents were issued to all suppliers on the lot. Only one tender response was received from Khipu Networks Ltd, which met all stated requirements. The contract was awarded to Khipu Networks Ltd. Lot 1: Scope of Requirements Device-Specific Subscriptions & Support 1 Palo Alto Online Support Portal • General Support Coverage (All Devices) • 24x7x365 Support via: Telephone, Email, and Remote Access • Next Business Day (NBD) hardware replacement (where applicable) • Quarterly service reviews • Access to major and minor software updates and content releases 2 PA-5250 (2 units in HA Pair) • 24x7x365 Support • Advanced Threat Prevention Subscription • PAN-DB Advanced URL Filtering Subscription 3 PA-850 (4 units in 2 HA Pairs) • 24x7x365 Support • Global Protect Subscription 4 PA-820 LAB (2 units in HA Pair) • Lab Unit Service Bundle, including: • Advanced Threat Prevention • Advanced DNS Security • PAN-DB Advanced URL Filtering • Global Protect • Advanced WildFire • Advanced SD-WAN • Standard Support 5 Panorama 25 (Central Management) 24x7x365 Support for 25 devices

Timeline

  1. Award date24 June 2025
  2. Award published25 June 2025
    Current notice

About the buyer

Sheffield Hallam University is a higher education institution with its own procurement function via its Finance and Procurement Directorate. Larger requirements above a set threshold go through a competitive route chosen by the procurement team. Membership of the North Eastern Purchasing Consortium gives access to frameworks across all eight UK Universities Purchasing Consortia. Crown Commercial Service and YPO/ESPO frameworks also cover further categories such as furniture, IT equipment and professional services.

Over the past 5 years, most of Sheffield Hallam University's contract awards have been in software and information systems, IT services and business services.

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Decision makers

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