Apprenticeship Training Services for Customer Service Practitioner - Level 2 and Customer Service Specialist Level 3
Details
- Supplier(s)
- BMS Progress LLP
- Value
- £500,000
- Duration
- 3 years
- Topic
- Training services
- Published
- 5 June 2025
- Source
- uk:contracts_finder
Tender description
Provision of apprenticeship training services for Customer Service Practitioner - Level 2 and Customer Service Specialist Level 3 Lot 23 apprenticeship standards. This contract has been awarded under YPO framework 1086.
Timeline
- Completed: Award date1 April 2025
- Completed: Award published5 June 2025Current notice
- Next: Contract expiry date31 March 2028in 18 months
About the buyer
Birmingham City Council is the local authority for the city of Birmingham, and buys through Corporate Procurement, a central team that commissions services to deliver the council's priorities for residents. Contract opportunities for goods and services above a set threshold are advertised on Find it in Birmingham, the council's own portal. The same opportunities also appear nationally on Contracts Finder and Find a Tender. Every advertised contract is then processed through the council's own eTendering portal. Suppliers with questions about the process can contact the corporate procurement team directly by email.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Birmingham City Council's contract awards have been in transport equipment, transport services and architectural and engineering services.
Relevant CPV codes
- 80500000 · Training services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@birmingham-city-council.gov |
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