Awarded contract

P-37177 Service Contract for DNA Analyser/KingFisher Ex robots/Thermal Cyclers

Details

Value
£367,241.73
Topic
Laboratory services
Published
7 January 2025

Tender description

P-37177 Service Contract for DNA Analyser/KingFisher Ex robots/Thermal Cyclers Lot 1: APHA requires the following level of service as listed against each Equipment / serial number <br/>Service Description: “RC Site MDTV PM”<br/>− Includes one (1) onsite Planned Maintenance per year during which Multiplex Dynamic Temperature Verification (MDTV) service will be performed. <br/>− Digital remote support, and access to technical support (Monday - Friday, <br/>standard business hours).<br/>Service Description: “AB Assurance 1PM”<br/>− One (1) Planned Maintenance service visit per annum.<br/>− Includes all parts, labour and travel for unlimited breakdowns.<br/>− One calibration kit for qPCR instruments. <br/>− Fast Response time - Engineer on site usually within 48 working hours for <br/>breakdowns (guaranteed on site in 72 working hours).<br/>− Free access to Technical and Application Support Helplines.<br/>− Guaranteed call back within three (3) working hours for breakdowns.<br/>Service Description: “AB RC Support Plus Site MDTV PM”<br/>− Includes unlimited breakdowns throughout the service plan period. <br/>− Includes all parts, labour and shipment for bre

Timeline

  1. Completed: Award date1 November 2024
  2. Completed: Award published7 January 2025
    Current notice

About the buyer

The Department for Environment, Food & Rural Affairs (DEFRA) is a ministerial department that also buys through agencies such as the Environment Agency, the Rural Payments Agency and the Animal and Plant Health Agency. DEFRA also procures goods and services through the Crown Commercial Service. Existing contracts and frameworks set up under the previous procurement regulations remain valid until they expire.

Over the past 5 years, most of DEFRA's contract awards have been in research and development, construction work and business services.

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