Contract for Enterprise Service Management System
Details
- Supplier(s)
- Halo Service Solutions Ltd
- Value
- £767,990
- Topic
- Enterprise resource planning software package
- Published
- 8 April 2025
- Source
- uk:find_a_tender
Tender description
We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities. Lot 1: This has now been awarded
Timeline
- Completed: Award date6 March 2025
- Completed: Award published8 April 2025Current notice
About the buyer
Liverpool John Moores University is a higher education buyer with its own Procurement Services team. As a charity receiving public funding, the university commits to transparency, fairness and value for money in procurement. The university is a full member of the North Western Universities Purchasing Consortium, buying much of what it needs through framework agreements. Local and national suppliers, including small and medium enterprises, are welcomed to bid for opportunities.
Over the past 5 years, most of Liverpool John Moores University's contract awards have been in construction work, business services and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@liverpool-john-moores-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@liverpool-john-moores-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@liverpool-john-moores-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@liverpool-john-moores-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@liverpool-john-moores-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@liverpool-john-moores-university.gov |
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