Independent Complaints Investigators and Independent Person Services
Details
- Supplier(s)
- CARTER BROWN - THE EXPERT SERVICE LIMITED
- Topic
- Business services: law, marketing, consulting, recruitment, printing and security
- Published
- 31 March 2025
- Source
- uk:bluelight
Tender description
Sheffield City Council is seeking appoint a single supplier to provide Independent Investigators (II) and Independent People (IP) to deliver a service that ensures the independent element of the Complaints Procedure is met in an efficient and effective way, and in accordance with the Regulations. This service will be for a three-year period (with an optional 12-month extension).
Timeline
- Completed: Award published31 March 2025Current notice
- Completed: Award date31 March 2025
About the buyer
Sheffield City Council is a local authority for the city of Sheffield, and runs its own procurement function for contracts across the organisation. Tender opportunities are advertised on YORtender, the council's e-tendering portal shared with local authorities across the Yorkshire and Humber region. Contracts above threshold also appear on Find a Tender, with lower-value opportunities listed on Contracts Finder. Framework agreements let the council call off from appointed suppliers without a fresh advertisement. An evaluation panel scores each bid, and the highest-scoring supplier wins the contract. Contract details are then published in the Contract Register within YORtender.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Sheffield City Council's contract awards have been in business services, construction work and IT services.
Relevant CPV codes
- 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sheffield-city-council.gov |
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