24/042 Multi-Supplier Framework for the Provision of IT Customer Services
Details
- Buyer
- Uisce Éireann
- Value
- €39,146,341
- Topic
- Courier services
- Published
- 26 March 2025
- Submission
- 6 May 2025
- Source
- ie:e_tenders
Tender description
The Contracting Entity is undertaking a competition for a framework for the following, divided into the following lots: Lot 1 Service Desk; Lot 2 Deskside Resources; Lot 3 Mobile Response and Logistics; Lot 4 Specialist Device Support. The framework is for [5] years with [3] annual extensions (5+1+1+1). Full details are contained in the attached procurement documents.
Timeline
- Completed: Tender published26 March 2025Current notice
- Completed: Submission date6 May 2025
About the buyer
Uisce Éireann is Ireland's national regulated water utility, formerly known as Irish Water. The company supplies drinking water and treats wastewater before it returns to the natural environment. Lower-value contracts follow the company's own procurement policy.
Over the past 5 years, most of Uisce Éireann's contract awards have been in business services, IT services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov |
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