Managed Service Provider
Details
- Value
- £1,500,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 11 March 2025
- Submission
- 11 April 2025
Tender description
The Managed service provider (MSP) will provide support and management for various IT functions, including helpdesk, hardware support, security monitoring, cloud services, and user management. Lot 1: The Managed service provider (MSP) will provide support and management for various IT functions, including helpdesk, hardware support, security monitoring, cloud services, and user management. See scope for full details.
Timeline
- Completed: Tender published11 March 2025Current notice
- Completed: Submission date11 April 2025
About the buyer
Caledonian Sleeper Limited runs the overnight sleeper trains between London and Scotland, and buys as a public sector rail operator. Scottish Rail Holdings owns the company. The Scottish Government owns Scottish Rail Holdings. Public ownership began on 25 June 2023. A locomotive and driver contract for the London to Scotland services went to tender in 2025. Past tenders have covered laundry, toiletries and revenue management software.
Over the past 5 years, most of Caledonian Sleeper Limited's contract awards have been in furniture and furnishings, IT services and food and drink.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@caledonian-sleeper-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@caledonian-sleeper-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@caledonian-sleeper-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@caledonian-sleeper-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@caledonian-sleeper-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@caledonian-sleeper-limited.gov |
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