Closed tender

CITB Call Centre Call Recording Software

Details

Value
£200,000
Topic
Software package and information systems
Published
26 February 2024
Submission
2 April 2024

Tender description

The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams. Lot 1: The Construction Industry Training Board (CITB) have a requirement for call recording technology that can be implemented within their national contact centre and be able to interact with Microsoft Teams. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/M758XZ4XSS

Timeline

  1. Completed: Tender published26 February 2024
    Current notice
  2. Completed: Submission date2 April 2024

About the buyer

Construction Industry Training Board is the employer-led skills and standards body for the construction industry in Great Britain, and buys as an agency and non-departmental public body under public procurement regulations. Some contracts run instead under an external framework's own terms and conditions. Regular briefing sessions help small and voluntary sector suppliers compete for suitable work.

Over the past 5 years, most of Construction Industry Training Board's contract awards have been in business services, IT services and software and information systems.

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Decision makers

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Contracts Manager+44 •••• ••••••

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