CITB Call Centre Call Recording Software
Details
- Value
- £200,000
- Topic
- Software package and information systems
- Published
- 26 February 2024
- Submission
- 2 April 2024
- Source
- uk:contracts_finder
Tender description
The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.
Timeline
- Completed: Tender published26 February 2024Current notice
- Completed: Submission date2 April 2024
About the buyer
Construction Industry Training Board is the employer-led skills and standards body for the construction industry in Great Britain, and buys as an agency and non-departmental public body under public procurement regulations. Some contracts run instead under an external framework's own terms and conditions. Regular briefing sessions help small and voluntary sector suppliers compete for suitable work.
Over the past 5 years, most of Construction Industry Training Board's contract awards have been in business services, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@construction-industry-training-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@construction-industry-training-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@construction-industry-training-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@construction-industry-training-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@construction-industry-training-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@construction-industry-training-board.gov |
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