User Experience of Healthcare
Details
- Buyer
- NHS England
- Supplier(s)
- OPENCAST SOFTWARE EUROPE LIMITED
- Value
- £39,450
- Duration
- 4 months
- Topic
- Research consultancy services
- Published
- 22 February 2024
- Source
- uk:contracts_finder
Tender description
Provision of an independent and comprehensive review of the UX, features and functionality enabled across 10 healthcare apps and provide key insights and recommendations for the NHS to consider for future enhancements to the NHS app.
Timeline
- Completed: Award date16 October 2023
- Completed: Contract expiry date15 February 2024
- Completed: Award published22 February 2024Current notice
About the buyer
NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Every tender is advertised on Atamis, the NHS's single eCommercial system, and larger contracts appear on Find a Tender. Much of this procurement flows through framework agreements and the Crown Commercial Service. Clinical services are commissioned directly or through the Provider Selection Regime. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.
Relevant CPV codes
- 73210000 · Research consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-england.gov |
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