Awarded contract

Front Door Service

Details

Supplier(s)
Age Concern
Value
£3,600,000
Duration
6 years
Topic
Health and social work services
Published
9 February 2024

Tender description

The service will offer a streamlined pathway into early intervention and prevention services for adults in the City with a single point of contact within Adult Social Care Services to provide access to advice, information and guidance, early interventions and a low-level community-based support that can be delivered alongside other services. \r \r Examples of this community-based support will include (but not limited to) services to prevent social isolation such as virtual companionship and community groups. \r \r Please refer to the service specification for full details

Timeline

  1. Completed: Award published9 February 2024
    Current notice
  2. Completed: Award date1 April 2024
  3. Next: Contract expiry date31 March 2030in 3 years

About the buyer

Sunderland City Council is a local authority that launched the Open procurement platform in June 2024. The council was the first in North East England to use Open for advertising tenders. Open is replacing the NEPO Portal, previously shared by North East local authorities for tenders and quotations. Suppliers register on Open and select categories of interest to receive email alerts on matching opportunities. Eleven further North East councils, including Newcastle, Durham and Gateshead, joined Open in October 2024. A separate contracts register lists Sunderland's current and archived agreements alongside its live procurement notices.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Sunderland City Council's contract awards have been in business services, construction work and software and information systems.

Relevant CPV codes

  • 85000000 · Health and social work services

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