Closed tender

FEW1503 - Provision of Welfare Advice Services – Generalist Advice (Tier 1 and 2)

Details

Topic
Other community, social and personal services
Published
20 December 2024
Submission
15 January 2025

Tender description

The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support – Monday to Friday (9:00am – 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays. Lot 1: The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support – Monday to Friday (9:00am – 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.

Timeline

  1. Completed: Tender published20 December 2024
    Current notice
  2. Completed: Submission date15 January 2025

About the buyer

Leicester City Council buys as a local authority. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.

Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.

Relevant CPV codes

  • 98000000 · Other community, social and personal services

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Decision makers

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