The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland

About the buyer

HSC Business Services Organisation provides shared business support to the health and social care system in Northern Ireland, and buys as a regional healthcare body through its Procurement and Logistics Service. PaLS lets and manages contracts for goods and services on behalf of the family of HSC organisations. Every competition above the quotation threshold is advertised on the eTendersNI portal, where suppliers register to view documents and submit returns. Smaller requirements go out as quotations through eTendersNI. Twelve category sourcing teams work from eight sites across Northern Ireland.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of HSC Business Services Organisation's contract awards have been in medical equipment and pharmaceuticals, IT services and health and social work.