Housing Services Resident Portal
Details
- Supplier(s)
- Plentific Ltd
- Value
- £170,000
- Duration
- 3 years
- Published
- 10 December 2024
- Source
- uk:procontracts
Tender description
To develop a comprehensive resident portal that will enhance the way residents interact with housing services. The goal is to provide a user friendly, accessible digital platform that allows residents to easily log enquiries, report issues, and access a range of self-service options.
Timeline
- Completed: Award published10 December 2024Current notice
- Completed: Award date1 January 2025
- Next: Contract expiry date1 January 2028in 15 months
About the buyer
London Borough of Waltham Forest is a local authority that sources its quotes and tenders through the ProContract e-tendering system. Registration on this shared London portal is free and gives suppliers access to opportunities from around twenty London boroughs. Contract opportunities are advertised on the London Tenders Portal and on Contracts Finder. Higher-value contracts above the national procurement thresholds also appear on Find a Tender. A dynamic purchasing system is the route for specialist professional services. Purchase orders and invoice payments are handled through the council's Oracle Cloud supplier portal.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of London Borough of Waltham Forest's contract awards have been in health and social work, architectural and engineering services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov |
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