Review of Customer Contact Operating Model
Details
- Buyer
- Home Office
- Supplier(s)
- GB-CFS-173
- Value
- £326,490
- Duration
- 8 months
- Topic
- Business services: law, marketing, consulting, recruitment, printing and security
- Published
- 29 November 2024
- Source
- uk:contracts_finder
Tender description
Awarded Contract for the supply of Review of Customer Contact Operating Model
Timeline
- Completed: Award date1 April 2024
- Completed: Award published29 November 2024Current notice
- Completed: Contract expiry date29 November 2024
About the buyer
Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.
Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@home-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@home-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@home-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@home-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@home-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@home-office.gov |
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