Stale Pre-tender

VIVID - Out of Hours Telephone Handling

Details

Value
£500,000
Topic
Office-support services
Published
22 November 2024

Tender description

Provision of call handling services. Lot 1: Provision of call handling services.

Timeline

  1. Completed: Pre-tender published22 November 2024
    Current notice

About the buyer

Vivid Housing Limited is a housing association and one of the largest providers of affordable homes in the south of England. VIVID is regulated by the Regulator of Social Housing and registered under the Co-operative and Community Benefit Societies Act. Around 38,600 homes are managed for more than 84,000 customers across Hampshire, Surrey, Berkshire and West Sussex. Contractors and suppliers register through Housing Procurement, the sector's shared tendering platform, to bid for opportunities. Development is funded through a mix of VIVID's own resources, grants from Homes England, and private finance. Supplier vetting and anti-fraud checks apply before any contract is awarded.

£434bn was the total UK public sector procurement spend in FY 2025/26.

Over the past 5 years, most of Vivid Housing Limited's contract awards have been in construction work, IT services and architectural and engineering services.

Relevant CPV codes

  • 79500000 · Office-support services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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