Closed tender

TMBC Information Technology Service Management System (ITSM) Supplier Engagement

Details

Published
13 November 2024
Submission
20 December 2024

Tender description

Tonbridge and Malling Borough Council is inviting interested parties to take part in a supplier engagement process regarding an Information Technology Service Management System to help deliver, manage and improve the internal services provided by IT to staff and members. At this stage the Council is undecided about how best to deliver this contract and is engaging with the market to explore options and gauge the current market interest. All submissions must be made via the ‘Messaging’ section of the Kent Business Portal. Submissions must be submitted by 5pm on Friday 20th December 2024. Keywords: Information Technology Service Management System, management of internal and external IT requests, IT Help Desk, IT management system, ITSM system

Timeline

  1. Completed: Tender published13 November 2024
    Current notice
  2. Completed: Submission date20 December 2024

About the buyer

Tonbridge & Malling Borough Council is a local authority based in West Malling, Kent. A procurement strategy sets out how the council buys and how procurement supports service delivery. The council follows the government's prompt payment code.

Over the past 5 years, most of Tonbridge & Malling Borough Council's contract awards have been in business services, construction work and public administration and defence.

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Decision makers

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