Expired contract

Integrated User Services (IUS) Digital Delivery Partner

Details

Supplier(s)
i3Works Ltd
Value
£3,000,000
Duration
2 years
Topic
Technical support services
Published
29 October 2024

Tender description

Deliver and manage critical outcomes relating to the current IUS programme to meet quality and performance criteria within a challenging timeframe (before March 2025). • Extract the services from the current consolidated contract and disaggregate services by competing and transitioning to new suppliers in the shortest possible timeframe, minimising any disruption to service evolution and delivery. • Increase Value for Money through more frequent procurements via CCS Frameworks and competitions. • Improve the cyber posture, speed of technology adoption, and service flexibility at a better price point, by ensuring evergreening principles and cloud-based solutions underpin the delivery of all future Integrated User Service contracts. • Reduce the management systems for services by rationalising and aligning to the new service bundles.

Timeline

  1. Completed: Award date29 March 2023
  2. Completed: Award published29 October 2024
    Current notice
  3. Completed: Contract expiry date31 March 2025

About the buyer

The Ministry of Defence is a ministerial department that runs its acquisition and procurement activity through a dedicated commercial function, led by the Director Commercial. Defence Equipment & Support buys, supports and supplies equipment such as jets, warships and armoured vehicles for the armed forces. The Defence Infrastructure Organisation plans, builds and maintains the defence estate separately from equipment procurement. Suppliers can register on the Defence Sourcing Portal, the department's end-to-end eProcurement system for contract opportunities. Many purchasing agreements sit on the MOD Framework Library, its central list of framework routes to market.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Ministry of Defence's contract awards have been in IT services, architectural and engineering services and repair and maintenance.

Relevant CPV codes

  • 71356300 · Technical support services

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