Closed tender

Soft Market Test - L3 Functional and Technical Support for Oracle Cloud

Details

Topic
IT services: consulting, software development, Internet and support
Published
21 October 2024
Submission
10 November 2024

Tender description

This Soft Market Test is desired to deliver an understanding of what potential suppliers are in the market and to what efforts they can make to meet the service requirements. This request for information only. Any supplier invited to present to London Borough of Brent is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied. The purpose of this exercise is to briefly explain to suppliers the business and technical requirements and the expected scope of the requirement, in order that suppliers can explain the relevance of L3 functional & technical support for Oracle Cloud and their experience to the requirements. Brent Council implemented Oracle Cloud on 4th October 2021. The council has a contract with the system implementer for L3 support, which expires on 30 June 2025. The intention is to ensure that Brent has a high performing Oracle Cloud system and continues to invest in the functionality and expand the use of the Oracle Cloud system across the Council. Enhancements and continual service improvement will be embedded into the support team. Keywords: Cloud Support, Functional, Technical

Timeline

  1. Completed: Tender published21 October 2024
    Current notice
  2. Completed: Submission date10 November 2024

About the buyer

Brent Council is a London borough council and local authority, running procurement through its own in-house corporate Procurement team. Open tenders are advertised and suppliers submit bids through the council's ProContract portal. Lower-value contracts are generally sourced and managed directly by individual service departments across the council. Larger, higher-value contracts are instead led by the corporate Procurement team. A dedicated local supplier database lists smaller-value opportunities specifically for businesses based in the borough. Brent's own Contracts Register, published on the ProContract portal, records every awarded contract going back to 2012.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Brent's contract awards have been in health and social work, business services and construction work.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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