Awarded contract

Microsoft Teams Direct Routing

Details

Value
£326,435
Duration
4 years
Topic
Software package and information systems
Published
23 October 2024

Tender description

The provision of resilient MS CloudUCX Enhanced service, that is based on Highly Available AudioCodes Cloud Edition virtual Session Border Controllers hosted in AWS. Cloud Edition offers increased high availability and scalability and flexibility for tenants. It will replace the Isle of Wight Council's existing on premise telephony solution, enable Microsoft Teams for Inbound and Outbound PSTN calls via Teams Direct Routing. To assist with migrating users from the existing telephony solution to calling in Microsoft Teams on a phased approach. Please note that the contract type is a combination of both services and supplies. The initial term of the contract is 3 years (01 November 2024 - 31 October 2027) at a cost of £248,435 incl one off costs, and if the 12m extension is utilised (until 31 October 2028) whole life cost will be £326,435.00.

Timeline

  1. Completed: Award published23 October 2024
    Current notice
  2. Completed: Award date1 November 2024
  3. Next: Contract expiry date31 October 2028in 2 years

About the buyer

Isle of Wight Council governs the island as a local authority, and advertises its tender opportunities through the South East Business Portal. Contracts Finder lists opportunities above a set value threshold, while larger contracts appear on the Find a Tender Service. Suppliers register free on ProContract, the system behind that portal, to receive notifications of new opportunities. The same portal carries opportunities from local authorities across the South East region. Public Contract Regulations 2015 govern the council's tender processes. Every business gets a fair and equal chance to compete for its contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Isle of Wight Council's contract awards have been in software and information systems, IT services and construction work.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

190 similar open tenders

See more open tenders related to Microsoft Teams Direct Routing.

Explore all open tenders

Related topics

Topics related to Microsoft Teams Direct Routing, ranked by notice volume.

View all topics

Related buyers

Buyers similar to Isle of Wight Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.