Behavioural Audit of Online Services
Details
- Supplier(s)
- Behavioural Insights Limited
- Value
- £137,328
- Duration
- 8 months
- Topic
- Market research services
- Published
- 10 October 2024
- Source
- uk:contracts_finder
Tender description
Design, run, analyse and report results of a behavioural audit*. This will explore and analyse online user journeys (adult & children) to better understand how the design, features and functionalities may impact the risks of harms online. * Systematically mapping online design practices and evaluating their potential impact on user behaviour and outcomes.
Timeline
- Completed: Award date1 October 2024
- Completed: Award published10 October 2024Current notice
- Completed: Contract expiry date31 May 2025
About the buyer
The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Ofcom procures under the Procurement Act 2023 and its own procurement rules. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies. Ofcom publishes contract opportunities on Contracts Finder, with higher-value notices appearing on Find a Tender. Awarded contracts appear on Ofcom's own contract register alongside its procurement strategy.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.
Relevant CPV codes
- 79310000 · Market research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov |
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