Closed tender

DHSC: Introducing Standards for Case Management Systems (ASC)

Details

Published
26 September 2024
Submission
24 October 2024

Tender description

The Department of Health and Social Care (DHSC) has spoken to a wide range of Local Authorities (LAs) and IT suppliers about the challenges and opportunities they face in the Adult Social Care sector. A consistent theme came up – that the Case Management System (CMS) market was not functioning effectively; systems were not performing as expected, LAs were finding procurement excessively difficult, and suppliers were facing major cost pressures. DHSC decided to explore this market in more detail and provide greater support. This is to enable the market to sustainably innovate and produce efficient and effective systems that best serve the needs of people requiring care.

Timeline

  1. Completed: Tender published26 September 2024
    Current notice
  2. Completed: Submission date24 October 2024

About the buyer

The Department of Health and Social Care sets health and social care policy for England, and buys as a central healthcare organisation through contracts tiered by value. Suppliers register on Atamis, the department's e-tendering portal, to see live opportunities. Larger contracts also appear on Find a Tender once government thresholds are passed. Much of this procurement flows through framework agreements and the Crown Commercial Service. Every contract carries a 30-day payment term under the Procurement Act 2023.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of the Department of Health and Social Care's contract awards have been in business services, IT services and health and social work.

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Decision makers

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