5679 Provision of a Victim Gateway Service
Details
- Value
- £3,015,000
- Topic
- Other community, social and personal services
- Published
- 2 September 2024
- Submission
- 7 October 2024
- Source
- uk:find_a_tender
Tender description
The Staffordshire Commissioner for Police, Fire and Rescue and Crime (The Commissioner) has commissioned a free, effective, tailored, Staffordshire Victim Gateway Service to be delivered across Staffordshire and Stoke-on-Trent, which will help victims cope and recover from the impact of crime and live fulfilling, independent lives, regardless of whether the crime has been reported to the police or not. The service will comprise of the following elements:• A gateway service or "front door" into support services for victims;• A cope and recover support service for victims;• Awareness raising for professionals and the community;• Response to Major Incidents of Crime. Lot 1: The Staffordshire Commissioner for Police, Fire and Rescue and Crime (The Commissioner) has commissioned a free, effective, tailored, Staffordshire Victim Gateway Service to be delivered across Staffordshire and Stoke-on-Trent, which will help victims cope and recover from the impact of crime and live fulfilling, independent lives, regardless of whether the crime has been reported to the police or not. The service will comprise of the following elements:• A gateway service or "front door" into support services for victims;• A cope and recover support service for victims;• Awareness raising for professionals and the community;• Response to Major Incidents of Crime.
Timeline
- Completed: Tender published2 September 2024Current notice
- Completed: Submission date7 October 2024
About the buyer
Staffordshire Commissioner Police Fire and Rescue Crime is a blue light body, procuring on behalf of Staffordshire Police and Staffordshire Fire & Rescue Service. Every contract it awards is logged on a public procurement database, giving suppliers visibility of what has been bought. Tenders moved from the in-tend portal to ProQuro from March 2025. Procurement now runs under the Procurement Act 2023 regime. Staffordshire Fire and Rescue publishes its own procurement strategy, covering April 2025 to April 2028. Suppliers work to purchase order terms and conditions the office updated in July 2026.
The top 10 blue light buyers spent a collective £2.2bn between FY2021 and FY2025.
Over the past 5 years, most of Staffordshire Commissioner Police Fire and Rescue Crime's contract awards have been in IT services, business services and construction work.
Relevant CPV codes
- 98000000 · Other community, social and personal services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@staffordshire-commissioner-police-fire-and-rescue-crime.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@staffordshire-commissioner-police-fire-and-rescue-crime.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@staffordshire-commissioner-police-fire-and-rescue-crime.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@staffordshire-commissioner-police-fire-and-rescue-crime.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@staffordshire-commissioner-police-fire-and-rescue-crime.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@staffordshire-commissioner-police-fire-and-rescue-crime.gov |
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