Awarded contract

NHS Sussex Non-Emergency Patient Transport service (NEPTS) 23.922 CAN

Details

Value
£230,000,000
Topic
Special-purpose road passenger-transport services
Published
27 August 2024

Tender description

NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the award of a contract for a new Non-Emergency Patient Transport Service from 1st April 2025. Lot 1: NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the award of contract of a new Non-Emergency Patient Transport Service from 1st April 2025. The aim of this service is to provide transport for eligible Sussex patients with a medical need, between their places of residence, primary, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts and stakeholder partners. The contract period will be for a period of 5 years commencing 1st April 2025. The Commissioners at their sole discretion, have an option to extend for a further 5 years (5+5). A standard NHS contract will be used for this service. The annual financial envelope is £23 million pounds per year, so a total financial envelope of £230 million pounds over the maximum 10 year duration.

Timeline

  1. Completed: Award date26 July 2024
  2. Completed: Award published27 August 2024
    Current notice

About the buyer

NHS Sussex Integrated Care Board planned and bought health and care services for East Sussex, West Sussex and Brighton and Hove. Some contracts were awarded directly under that regime. Brighton and Hove City Council co-commissioned one lot of a mental health support contract with the board. The board merged with NHS Surrey Heartlands on 1 April 2026 to form NHS Surrey and Sussex Integrated Care Board.

Healthcare services were commissioned under the Provider Selection Regime.

Over the past 5 years, most of NHS Sussex Integrated Care Board's contract awards have been in health and social work and business services.

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