Secure Patient Transport Services Framework Agreement (PSR)

Tender description

The Countess of Chester Hospital NHS Foundation Trust wishes to establish a Framework Agreement for the provision of Secure Patient Transport Services under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations). The expected outcomes of the Services will be: • Provide patients with a safe, professional, and quality service which is appropriate to their needs. • Provide the appropriate vehicle and accompanying suitably qualified and experienced staff in a timely manner. • Convey patients to the appropriate destination in a vehicle suitable for their needs, ensuring their dignity and respect. • Provide a high-quality service based on individual patient needs which meets industry best practice and NICE guidance. • Provide an efficient, easy to use booking system for Contracting Authorities to utilise to minimise delays. • Provide all appropriate paperwork and service level reports in accordance with national and local requirements. • Eliminate aborted journeys/empty vehicles to provide a financially and environmentally sustainable service.